This webinar will explore the current state of the art in AI and MT technologies as they relate to language access in healthcare. Building on the specific legal requirements for language access, we will discuss how language technologies are addressed in Federal laws and regulations, as well as the potential pitfalls associated with the use of such technologies. Current civil rights complaints, regulatory actions, and peer-reviewed research on language technology and language access will underpin the presentation.
Learning Objectives:
1. Understand the underlying Federal laws and regulations requiring language access in health care.
2. Recognize the uses and limitations of AI and MT in healthcare language access.
3. Articulate the value of human interpreters and translators in language access for healthcare.
This webinar was approved for the following CEUs: 1 ATA CEP, 1 CCHI CE hour, 1 OCCI CEU, 0.1 RID CEUs, 0.1 IMIA/NBCMI CEUs.
Dr. Bill Rivers, Principal, WP Rivers & Associates, has more than 30 years’ experience in language advocacy and capacity at the national level, with significant experience in culture and language for economic development and national security, language access, and publications in second and third language acquisition research, proficiency assessment, program evaluation, and language policy development and advocacy.
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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