The websites owned and operated by Cross-Cultural Communications, LLC (CCC), are www.cultureandlanguage.net, www.thecommunityinterpreter.com, www.tcio.net, www.interpretertraining-online.com and www.tcitrainer.com (CCC websites). CCC websites provide information and resources on interpreter and cultural competence training and publications.
CCC recognizes the importance of protecting the privacy of your personal information or personal data. We use the data we collect only to provide you with quality services. We do not share your data with third parties unless compelled by law.
We have prepared this Privacy Policy (“Privacy Policy”) to provide you with important information about our privacy practices.
By using our websites, you consent to the policies and practices described in our Privacy Policy.
CCC is committed to protecting the privacy of its clients and customers and of visitors to CCC websites. CCC does not sell or distribute any personal or corporate data collected on CCC websites unless required by law or directed by a court. Please note that some links on CCC websites may connect to other websites. Any information you disclose on or through those sites is not subject to this Privacy Policy. CCC does not endorse and is not responsible for the privacy practices of third-party websites. The following Privacy Policy applies only to information collected on the websites or mobile applications where this Privacy Policy is posted.
This section of the Privacy Policy discusses the information that CCC may collect about you, including personal information collected directly from individuals, from publicly available sources, from third parties and/or through CCC websites.
CCC may request personal information from visitors to CCC websites who are interested in obtaining various products and services from CCC. Personal information is information that can be used to identify or contact you, including your name, postal address, e-mail address and telephone number. CCC may also collect other types of information such as profession and languages spoken other than English.
When you communicate with CCC via email, phone, in person or any other manner, CCC may maintain a record of your communication.
CCC may request your feedback regarding your use of services through polls, surveys, and other types of market research. CCC may also collect personal information about you when a response is needed or required, to authorize you to participate in CCC contests or other corporate events, or to award you an honorarium or a giveaway.
CCC collects information through a variety of technical methods, including cookies, in order to make CCC websites more relevant and useful to you. Information collected about your activities may include: your searches, page views and the date and time of your visit. CCC also collects and may store information that your computer or mobile device provides in connection with your use of CCC websites such as: browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location and requested and referring URLs. CCC may combine information collected by cookies with your registration information or information that you provide to CCC in another manner.
CCC may use internal and third-party analytics tools, including Google Analytics. Such third-party analytics companies may combine information collected from CCC with other information collected from other websites and/or online products and services. The collection and use of information by third-party analytic companies is subject to their own privacy policies. CCC has no control over how information is used by companies operating third-party analytic tools.
CCC also uses third-party marketing services, including Google and Facebook, to advertise on third-party websites across the internet. These services use cookies to transmit ads to you based on your past visits to websites, including CCC websites. CCC has no control over how information is used by third-party marketing services.
CCC may collect non-personal information about your usage of CCC websites. CCC collects this information through the use of cookies. This information may include:
The time and date of your request
The internet address of your computer
The browser and operating system you are using
The webpage that you are viewing
The website that referred you to CCC
CCC may combine information collected about you with information collected from third-party sources. For example, upon placing a book order, CCC may research your organization on the internet and add the information obtained from that search to your customer account.
CCC may use the information it collects for many purposes, including improving the quality of its services, responding to customer needs and preferences, delivering content, generating reports, marketing, delivering ads and analyzing the traffic patterns on CCC websites. Information collected by CCC may be aggregated into reports that enable CCC to monitor website usage and security. Aggregated usage statistics may be distributed to CCC executive staff.
CCC reserves the right to review the use of CCC websites by individual user’s accounts associated with 1) attempts to violate the security of CCC computer networks; 2) activity that degrades the performance of CCC websites; 3) activity that may be related to violations of U.S. and international copyright law; or 4) if CCC is required to disclose information by law.
CCC respects your privacy. CCC will not rent, sell or otherwise share your information with third parties with the following exceptions: 1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or 2) in special cases, such as a physical threat to you or others. In the event that CCC is legally compelled to disclose your personal information to a third party, CCC will notify you unless doing so would violate a law or court order.
The security of your information is important to CCC, which has implemented safeguards to protect the information that CCC collects. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password (where one is needed) and keeping that password private, as well as logging out of your user account, and closing your web browser when finished using any site that requires a password on a shared or unsecured device.
CCC is committed to the security of your transactions. A secure server enables you to transmit a credit card number to CCC with confidence. CCC employees will never ask you for your credit card details. Credit card payments are made directly by customers through CCC websites using the merchant service providers Stripe or Square.
You may update or correct your account information at any time by contacting us at: info@cultureandlanguage.net or at:
Cross-Cultural Communications, LLC
10015 Old Columbia Road, Suite B-215
Columbia, MD 21046
USA
Voice: +1 410-312-5599
When you subscribe to CCC emails sent via its email marketing provider, MailChimp, you will receive a weekly e-newsletter, Intersect, and notifications containing content that CCC believes may match your interests. You can manage your email and notice preferences in your email settings by clicking on the “Update Your Preferences” link at the bottom of every email sent to you via MailChimp.
You can opt out of the CCC newsletter and other notification emails by clicking on the “Unsubscribe From This List” link at the bottom of every email sent by CCC via MailChimp. If you opt out of receiving emails about recommendations or other information, CCC may still send you transactional e-mails about your account or any services that you have requested or received from CCC.
For information about and to opt out of interest-based ads from many ad networks, go to:
U.S.: www.aboutads.info Internet Advertising Bureau
Canada: www.youradchoices.ca
European Union: www.youronlinechoices.eu/
These statements convey the current Privacy Policy of CCC. CCC reserves the right to alter this policy at any time without advance notification. Any changes to this Privacy Policy will be reflected on this webpage.
By choosing to register or supply information to CCC, you are agreeing to the terms and conditions set forth in this Privacy Policy. If at any time you wish to stop receiving communications or opt out of these services, you may contact us at info@cultureandlanguage.net.
If you have any questions about this Privacy Policy, please contact us at info@cultureandlanguage.net or at:
Cross-Cultural Communications, LLC
10015 Old Columbia Road, Suite B-215
Columbia, MD 21046
USA
Voice: +1 410-312-5599
CCC is committed to transparency as well as privacy. If CCC changes its Privacy Policy, those changes will be posted on this webpage. If CCC makes any changes to this Privacy Policy that materially change how your personal information is treated, CCC will endeavor to provide you with reasonable notice of such changes, for example, via your email address of record, and where required by law, will obtain your consent or give you the opportunity to opt out of such changes.
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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We respect your privacy and will not rent, sell or otherwise share your information with third parties.
