Live session delivered: April 30, 2020, 11:30 a.m.-12:30 p.m. ET
Presenters: Tatiana Cestari, PhD, CHI, Director of Language Service Advocacy, MARTTI, and Danielle Meder, RID-NIC, Senior Director of Interpretation, Quality, United Language Group
Interpreting in a specialized field such as healthcare requires certain skills, protocols and best practices. The goal is to provide quality language access in healthcare. When you interpret encounters remotely, however, there are special considerations and challenges. You have to adjust to not being physically present and learn to leverage non-verbal cues and environmental dynamics.
This webinar will focus on identifying and providing effective solutions to potential challenges for remote interpreters in healthcare, for example: how to acquire specialized medical terminology, tips to become assertive, navigating overlapping fields (for example: legal, faith-based, educational, and customer service interpreting in healthcare) and working with various healthcare systems.
Learning Objectives
After attending this webinar, the participant will be able to:
List and address potential challenges in remote healthcare interpreting.
Explore strategies to acquire specialized medical terminology.
Develop the skills to clearly request clarification of unknown medical terminology.
Address the dynamics of intersecting fields within remote healthcare interpreting.
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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