#3 An Introduction to Mediation and Alternative Dispute Resolution (ADR) for Interpreters

CCC recommends that participants first strengthen their non-native language before taking our programs. Some options for language training are: community colleges, online programs such as Rosetta Stone, conversation groups (such as free groups sponsored by public libraries), etc.

Interpreting is an expanding sector of the job market due to several factors. There is a high percentage of foreign-born people in the U.S. seeking access to publicly funded services such as health care, social services and education. Under Title VI of the Civil Rights Act (signed in 1964) any organization receiving one dollar of federal funding must not discriminate on the basis of national origin and must make reasonable efforts to provide this access. Therefore, if a public school system serves a large Korean population they must provide Korean interpreting (and translation) services free of charge. Health care organizations are increasingly using medical certified interpreters after several high-profile medical malpractice lawsuits resulted from either no interpreter being present or untrained bilingual staff or family members being used to interpret.

It depends on the type of interpreting you’re doing and what type of interpreter you are. In general, there are three types of interpreters, volunteer interpreters (such as those who interpret at places of worship or at clinics for low-income patients), bilingual staff (employees such as nurses, case workers and psychologists who are asked to interpret in addition to their main job) and contract/freelance interpreters. Contract interpreters typically work for several organizations, either directly with the client or through a language agency. They drive to different locations and pay varies according to the assignment and employer. At the moment, local public school systems tend to pay on the lower end of the interpreting scale, while pay will be higher for medical and legal interpreters and highest of all for certified medical interpreters and court-certified interpreters.

Medical certified interpreters have passed one of the two national certification exams (see below). They have different formats but both are equally valid and accepted. Only certain languages are available at the moment (such as Spanish and Mandarin) but others are in development. Among current pre-requisites is 40 hours of medical/health care interpreter training. The best way to get information about how to prepare for medical interpreter certification is to go to the websites of the two national medical interpreter certification programs:
CCHI at http://www.healthcareinterpretercertification.org/
NBCMI at http://www.certifiedmedicalinterpreters.org/

Court certified interpreters have passed an exam given by a state or federal interpreter certification program. These exams usually have extremely low pass rates. At the federal level, only Spanish is currently offered. Certification exams vary at the state level for other languages.

A certificate is awarded upon successful completion of an academic or non-academic program. For interpreter training programs, language proficiency testing may or may not be a requisite for successful completion of the program. A certification can only be awarded by local, state or federal authorities (such as the community interpreter certification in Washington state; state and federal court certification; and the two national medical interpreter certifications). CCC offers certificate programs.