Cross-Cultural Communications (CCC) has licensed over 500 trainers — and counting — across health systems, school districts, nonprofits, and government agencies in 44 U.S. states, Washington, D.C., Guam, and six other countries. Our Training of Trainers sessions offer you the guidance and resources you need to teach our programs.
The CCC license gives you a deep discount on Culture & Language Press textbooks and manuals. Plus you’ll automatically receive updated editions of the trainer’s guides.
After licensing, you’ll gain access to our Licensed Trainer Site and a whole host of resources designed to help you drastically move language access and interpreter training forward at the organization(s) you work with.
Trainers gain access to all the presentations, lessons plans, activities, videos, resources, etc. to effectively train interpreters. We regularly add new resources to the trainers site and periodically hold refresher trainings on our new and existing material. We partner with our trainers to help them move language access forward at their respective institutions.
“This (The Community Interpreter® International: Training of Trainers) has been the most engaging and vibrant training I have ever taken and I have been around for quite some time! Thank you very much CCC team!!!!”
We welcome individuals and organizational representatives to our training of trainers sessions. Individuals do not need to be sponsored by an organization. Rather, all participants must meet certain criteria in order to attend a CCC TOT program.
Candidates who meet the following criteria are eligible to attend our interpreting TOTs:
College degree (four-year undergraduate degree or master’s degree)
Language proficiency in at least two languages
Completion of a minimum of 40 hours of interpreter training
Interpreting experience
Adult education or teaching experience
Candidates who meet the following criteria are eligible to attend our cultural competence TOTs:
College degree (four-year undergraduate or master's degree)
Adult education or teaching experience
Please note that candidates are required to submit their resume and documentation supporting the above criteria.
In the event that not all criteria are met, a screening phone call may be requested between the candidate and CCC. To request your screening phone call, email us your resume and all supporting documentation under the subject heading "Request for TOT Screening Call".
Whoever pays the TOT course fee will be eligible to sign a licensing agreement upon a participant's successful completion of a TOT program.
If a course participant pays the TOT fee, the participant will be eligible to become the licensed agency (i.e. licensee) on the licensing agreement. The participant will also appear on the agreement as the licensed trainer.
If a participant's TOT course fee is paid by an organization, the organization will be eligible to become the licensed agency and the course participant will appear on the agreement as the licensed trainer. In this instance, the licensed trainer could only use the licensed materials under authorization from the licensed agency.
The license, renewable in 10 year intervals, is signed between CCC and the licensed agency upon successful completion of a TOT program. You can request a copy of our boilerplate licensing agreement.
At CCC we do not charge licensing fees or renewal fees, ever!
For certain programs, we require licensed agencies to purchase class sets of course books (one copy per participant) directly from us -- at steeply discounted prices.
The Community Interpreter® International
Required course books: one copy of The Community Interpreter®: An International Textbook or The Medical Interpreter per participant. (The Community Interpreter®: An International Workbook is optional but most licensed agencies purchase it as well.)
Medical Terminology for Interpreters
Required course book: Medical Terminology for Interpreters
The Language of Justice
Required course books: The Language of Justice: A Training Manual and The Language of Justice: Exercises and Role Plays
Cultural Competence in Health and Human Services
Required course book: none
Licensed trainers who complete CCC training of trainer programs have access to steep discounts on retail rates for certain books and products to support their training sessions. For example:
TOT participants will receive one print copy (unless otherwise noted) of the following materials:
The Community Interpreter ® International TOT
The Community Interpreter® International: An Instructor's Guide (not sold separately)
The Community Interpreter®: An International Textbook
The Medical Interpreter: A Foundation Textbook for Medical Interpreting
The Community Interpreter®: An International Workbook (accompanies either textbook)
Medical Terminology for Interpreters
Medical Terminology for Interpreters: An Instructor's Guide (PDF provided after licensing)
Medical Terminology TOT
Medical Terminology for Interpreters
Medical Terminology for Interpreters: An Instructor's Guide
The Language of Justice TOT
The Language of Justice: A Trainer's Guide (not sold separately)
The Language of Justice: A Training Manual
The Language of Justice: Exercises and Role Plays
Cultural Competence TOT
Cultural Competence in Health and Human Services: A Trainer's Guide
After licensing, CCC licensed trainers receive even more training goodies -- at no additional cost!
Professionally designed slide kits (PowerPoint format)
Electronic activity handouts
Templates for course certificates and evaluation forms
Editable fliers to promote your training sessions
One complimentary listing per trainer on TCITrainer.com
Subscription to our monthly e-newsletter TCI On The Move
Lifelong support from CCC (Yes, we mean it!)
Yes, CCC licensed trainers are authorized to use our company logo on their promotional materials and training certificates so long as the logo is accompanied this phrase: A program of Cross-Cultural Communications.
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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