Xavier “Xavi” Domenech is originally from Barcelona, Spain. He is the Director of Quality Assurance & Training department at Propio Language Services. Xavi oversees all quality processes for remote and onsite services. Xavi leads his team in the development and ongoing improvements to assure high standards for thousands of interpreters in over 250 languages. Xavi’s executive response team also addresses customer concerns to maintain exceptional service to Propio’s thousands of clients. Xavi has over 17 years in the interpreting industry, is a National Certified Healthcare Interpreter (CCHI) and a Missouri State Court Certified Interpreter. Xavi’s dedication to continuous improvement, and passion for ongoing interpreter development, can be seen in the many workshops, courses, skill assessments, evaluations, and coaching processes created by the Quality Assurance and Training Department.