Suzanna Reiss-Končar worked as a staff medical interpreter for more than 20 years at the University of California, San Francisco Medical Center, a teaching hospital. She holds a bachelor of arts (BA) degree in community studies from the University of California at Santa Cruz, a master of public health (MPH) degree from San Francisco State University and a certificate in legal and medical interpreting from San Francisco State University. She obtained a California teaching credential and studied Serbo-Croatian in Belgrade and Spanish in Latin America. She is a Certified Healthcare Interpreter™ (CHI™).
Suzanna’s past work experience spans immigration defense, community health initiatives and teaching in public schools. Her advocacy initiatives include establishing a hospital certification requirement for new-hire interpreters (Certification Commission for Healthcare Interpreters—CCHI—or National Board of Certification for Medical Interpreters—NBCMI), instituting language competency testing for healthcare providers and promoting compliance with language access laws. She also supports patient and provider education that links equity in healthcare provision to health and safety outcomes.
Suzanna is the author of The Healthcare Interpreter: A Textbook for Advanced Medical Interpreting.