On May 11, 2022, Cross-Cultural Communications (CCC) passed from the ownership of its founder, Marjory Bancroft, to a man who deeply embraces CCC’s mission.
As a first generation Colombian-American, John has interpreted since the age of seven. Keenly aware of how communication impacts access to community services, John is a passionate advocate for ensuring that interpreters are screened, trained and qualified. A graduate of the University of Florida, with an MBA from The Fuqua School of Business at Duke University, John has previously advised executives on organizational structure, change management, and process improvement projects. At BlueNovo, a boutique healthcare consultancy focused on serving Federally Qualified Healthcare Clinics, John project-managed the deployment of Electronic Health Records in ambulatory health clinics in addition to other large-scale change management initiatives that directly impacted the quality of care these organizations provided. At Infosys, John worked with large-scale enterprise corporate clients helping to deploy technology solutions and services at multi-billion-dollar corporations across Mexico and the U.S. Always passionately interested in translation and interpreting, five years ago John took over the language company that his late sister founded in Florida.
John is the youngest of four, an uncle to ten wonderful nephews and nieces, and a great uncle to one.
