is the authorized online version of The Community Interpreter® International, the world’s leading entry-level program for medical, educational and social services interpreting.
TCIO covers the ethics, standards, protocols, skills and modes of interpreting in healthcare and community settings. It shows interpreters how to address communication barriers and manage cultural misunderstandings, with a special focus on message transfer skills (such as chunking, paraphrasing, parroting and anticipation) and best practices. TCIO also grounds the interpreter in vital decision-making skills.
TCIO is composed of 24 short courses. These 24 lessons include 9 video instructors, more than 240 interactive activities, 21 role plays in 9 language pairs, quizzes, videos of interpreters in action, and much more.
TCIO is fun! Its learner-centered and interactive skills-based training prepare you for the field. If you want to work as an interpreter in healthcare, schools or general community services, this program will launch your career.
Though created by spoken-language interpreters, this program warmly welcomes signed-language interpreters, who have benefited, and in many cases, become trainers for the face-to-face program. However, please note that “educational” interpreting in TCIO refers to “community interpreting in schools” (for parents) and not K-12 interpreting (one-on-one, for children).
Module 1 of TCIO is your introduction to the profession of community interpreting. It addresses healthcare, education and social services interpreting.
This module dives into the skills and protocols necessary to conduct yourself as a professional medical or community interpreter.
Module 3 is your roadmap on cultural competence and what to do when communication breaks down in the interpreting session. By the end of this section you will have learned advanced strategies for cultural mediation that will help you facilitate meaningful cultural dialogue among participants in the encounter.
In this module, you will learn who you are as an interpreter and how you fit into the profession. By the end of this section, you will know what it means to be a professional interpreter and how you can conduct yourself to honor and uphold this important profession.
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