We proudly support a wide range of language service companies, including small, medium, and large providers, as well as organizations that play critical roles in the language services ecosystem, such as advocacy groups and professional development associations. Our clients, including the American Translators Association (ATA) and the International Translators Association (ITAA), benefit from our industry-leading expertise, specialized training programs, and comprehensive consulting services.
As an industry leader in interpreter training and language access solutions, CCC brings unmatched expertise and resources to empower language service companies to grow, expand, or improve their services.
Our consulting and training programs help organizations adopt national best practices for serving culturally and linguistically diverse populations. With CCC’s guidance, organizations have transformed bilingual staff into qualified interpreters, streamlined processes, reduced errors and costs, and enhanced the overall delivery of services.
Our training aligns with federal, state, and local language access laws, accreditation standards, and national best practices. By partnering with us, you’ll enhance your team’s capabilities, reduce risks, and ensure compliance—empowering you to deliver impactful, high-quality services for your clients and communities.
Qualified staff interpreters ensure accurate & ethical communication in high-stakes situations, reducing errors, improving outcomes, and maintaining compliance across medical, legal, educational, and community settings.
Reduce reliance on external resources and build an internal team of qualified instructors capable of delivering ongoing language and cultural training.
Address the full spectrum of language access needs, including interpreter training, multilingual resources, communication policies and procedures, compliance strategies, and more.
Receive expert guidance on best practices, online training solutions, remote interpreting, cultural mediation, and more, as you implement and refine language access and cultural competence solutions across your organization.
We’re on a mission to empower language service organizations to deliver high-quality services to all, even in complex, remote, or highly regulated environments. We help a range of clients — local to international, private to public, nonprofit to for-profit — overcome barriers of language and understanding.
We offer online, on-site, and interactive workshops that can be customized to fit the needs of your staff or volunteers. Build your own training program for maximum convenience, or access our existing courses through licensing agreements for ongoing staff development.
As pioneers in language access solutions, we provide consulting, technical assistance, and ongoing support to help organizations improve service delivery, implement best practices, ensure compliance, and more. Whether you’re starting from scratch or improving existing operations, we can be your guide.
Our signature Cultural Competence training is fun, simple, and EFFECTIVE. Grounded in national standards and best practices, it equips service providers, frontline staff, and interpreters with practical tools to navigate cultural and linguistic diversity. We also offer Training of Trainers so your staff can sustain this vital work from within.
We develop curricula for a variety of needs, including staff or volunteer training programs, Train-the-Trainer programs, conference workshops, and more. We create programs that equip your team with the skills and knowledge they need to effectively serve diverse populations.
CCC partnered with Ayuda to deliver multiple specialized training programs:
These sessions prepared interpreters to address legal and victim-service-specific challenges, fostering cultural mediation and trauma-informed communication.
To strengthen their language access efforts, CCC delivered the Introduction to Community Interpreting workshop and the 40-hour The Community Interpreter® International (TCII) program. These trainings equipped bilingual staff and volunteers with the professional skills and cultural understanding needed to interpret effectively in high-stakes settings and better support the region’s growing immigrant population.
CCC delivered the It Breaks My Heart: Interpreting for Trauma training, equipping staff interpreters with the tools and strategies to navigate emotionally sensitive situations with professionalism and care.
CCC provided keynote addresses and workshops at prestigious conferences, including:
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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