We proudly support a diverse array of educational institutions, including public and private K-12 school systems, community colleges, universities, and nonprofit organizations focused on education. Our clients, such as Ohio State University and the San Francisco Unified School District, benefit from our industry-leading expertise, specialized training programs, and comprehensive consulting services.
Educational institutions are increasingly diverse and face complex challenges in ensuring effective communication with students and families from varied linguistic backgrounds. CCC supports educational entities in meeting these challenges head-on, fostering inclusive environments where all students can thrive.
CCC’s training and consulting solutions support organizations in staying compliant with Title VI of the Civil Rights Act, along with other federal, state, and local laws, as well as accreditation standards and national best practices. These are all crucial for maintaining language access standards, reducing legal risks, and safeguarding funding.
Moreover, when educators and staff can effectively communicate with students and families with limited English proficiency, it leads to improved academic performance and higher-levels of engagement. CCC is proud to help institutions build strong support systems that drive student success and reduce administrative burdens.
Qualified staff interpreters ensure accurate & ethical communication in high-stakes situations, reducing errors, improving outcomes, and maintaining compliance across educational, legal, and community settings.
Reduce reliance on external resources and build an internal team of qualified instructors capable of delivering ongoing language and cultural responsiveness training.
Address the full spectrum of language access needs, including interpreter training, multilingual resources, communication policies and procedures, compliance strategies, and more.
Receive expert guidance on best practices, online training solutions, remote interpreting, cultural mediation, and more, as you implement and refine language access and cultural competence solutions across your organization.
Partnering with CCC means investing in long-term educational success, fostering a culture of inclusion, and ensuring adherence to legal standards that safeguard both the institution and the students it serves.
We offer online, on-site, and interactive workshops that can be customized to fit the needs of your staff or volunteers. Build your own training program for maximum convenience, or access our existing courses through licensing agreements for ongoing staff development.
As pioneers in language access solutions, we provide consulting, technical assistance, and ongoing support to help organizations improve service delivery, implement best practices, ensure compliance, and more. Whether you’re starting from scratch or improving existing operations, we can be your guide.
Our signature Cultural Competence training is fun, simple, and EFFECTIVE. Grounded in national standards and best practices, it equips service providers, frontline staff, and interpreters with practical tools to navigate cultural and linguistic diversity. We also offer Training of Trainers so your staff can sustain this vital work from within.
We develop curricula for a variety of needs, including staff or volunteer training programs, Train-the-Trainer programs, conference workshops, and more. We create programs that equip your team with the skills and knowledge they need to effectively serve diverse student populations.
CCC designed and delivered a Simultaneous Interpreting Workshop for AACPS bilingual staff, focusing on key skills needed for effective simultaneous interpretation in educational settings. The one-day workshop helped 25 staff members:
CCC provided technical assistance in the development of an online training program to improve language access across OSU’s various departments. Our input ensured that the training met best practices and standards for online education while addressing the specific needs of bilingual staff and interpreters.
CCC designed and delivered a Simultaneous Interpreting Workshop specifically tailored for SFUSD’s educational interpreters. This workshop used interactive methods to simulate real-world scenarios and provided individualized feedback to improve interpreting accuracy and confidence in the classroom.
CCC consulted on the creation and development of the conference, ensuring the event addressed the critical needs of educational interpreters and translators. CCC’s contribution included delivering the keynote presentation, “Strategies to Support Quality Language Services in School Districts,” along with a workshop that provided actionable insights for improving language services in diverse school districts.
CCC delivered a “Building Blocks for Educational Interpreters” program for Howard County Public Schools. This program provided bilingual staff with foundational skills to navigate educational settings effectively. The training helped participants refine their skills and confidence in interpreting for students and their families, facilitating clear and accurate communication across the district.
CCC conducted a 40-hour The Community Interpreter® International (TCII) course for 24 bilingual community health workers at KUMC. Our expert trainers guided the participants through intensive training, equipping them with essential skills to serve LEP community members more effectively.
No, CCC is an organization dedicated solely to interpreter and cultural competence training. Our mission is language access. However, we do provide graduates of The Community Interpreter® with a list of nearby language companies and public organizations that employ interpreters. We also occasionally send out job postings to our program graduates and/or e-newsletter subscribers at the request of other organizations.
Cross-Cultural Communications is the leading international training agency in the U.S. devoted to community interpreting, educational interpreting, healthcare interpreting and cultural competence. It is also the only organization that licenses community interpreters across the U.S. and in other countries. We regularly train bilingual staff as well as contract interpreters. We also provide training and consulting services to private companies, non-profits and government agencies. Our programs are grounded in a mixture of theory and practical, hands-on activities.
The Community Interpreter® International, or TCII, is a 40-hour certificate training program for interpreters who are just starting out or those experienced interpreters who are looking for a recognized qualification. Subjects covered include the interpreting code of ethics and standards of practice in order to give participants a solid grounding in the profession. This is complemented by practical, hands-on activities such as role-plays and interactive group discussions. The program fulfills the 40-hour training requirements considered by many (certifying bodies employers and industry associations) to be the minimum needed to entire the field.
At the moment, a combination of two CCC programs fulfills this requirement: Medical Terminology for Interpreters (7.5 hours) and The Community Interpreter® International. Since TCII is open to all community interpreters and the subject matter covers education and social services as well as medical interpreting, at the end of each TCII session any participant who is seeking medical interpreter certification will be given a letter from CCC, stating the number of hours that can be counted towards this requirement. Typically 34-36 hours count towards the 40 hour requirement.
Yes, although the CE credits offered for each program will vary according to course length and content. Our programs are currently approved for continuing education credits by the following organizations:
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